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Lignum Pen Works

Lignum Pen Works

Handcrafted Pens Made In Tacoma, WA

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Refund and Returns Policy

Overview

My refund and returns policy lasts 30 days. If 30 days have passed since your purchase, I can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, I will require a receipt or proof of purchase.


Refunds

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at info@lignumpens.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


Exchanges

I only replace items if they are defective or damaged. Exchanges aren’t really an option as each product is unique, but you’re welcome to exchange an item for a similarly-priced item.


Shipping Returns

To return your product, you should mail your product to the shipper address provided in your original order.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.


Need Help?

Contact us at info@lignumpens.com for questions related to refunds and returns.

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Well shoot. That was unexpected. You can see where Well shoot. That was unexpected. You can see where the painted inners walls end. Gonna need to find a way to mask that ugliness…

#penmaker #woodpen #tacomapens #tacomawoodworking #tacomawa #tacomawashington #tacomasmallbusiness #shoptacoma #tacomaart #tacomaartist #tacomacreates #tacomacreatives #tacomacraftsman #seattle #seattlewashington #seattleartist #woodworking #woodturning #penturning #penturner #woodenpen #turnedpen #custompen #shoplocal #smallbusiness #hobby #sidehustle #pen #woodworkingproject #woodworkingisfun
Starting on the next one - buckeye burl and resin. Starting on the next one - buckeye burl and resin. 

#penmaker #woodpen #tacomapens #tacomawoodworking #tacomawa #tacomawashington #tacomasmallbusiness #shoptacoma #tacomaart #tacomaartist #tacomacreates #tacomacreatives #tacomacraftsman #seattle #seattlewashington #seattleartist #woodworking #woodturning #penturning #penturner #woodenpen #turnedpen #custompen #shoplocal #smallbusiness #hobby #sidehustle #pen #woodworkingproject #woodworkingisfun
That’s a wrap! Zebrawood rollerball pen with sta That’s a wrap! Zebrawood rollerball pen with stainless steel hardware and roll stop. 🦓

Need to work on my order of operations, but happy with the end result. It’s not perfect, but I’m probably the only person who would even notice or care. 🤣

Shoutout to @bullseyeturningsupply for being the only ones who make a kit like this!

#penmaker #woodpen #tacomapens #tacomawoodworking #tacomawa #tacomawashington #tacomasmallbusiness #shoptacoma #tacomaart #tacomaartist #tacomacreates #tacomacreatives #tacomacraftsman #seattle #seattlewashington #seattleartist #woodworking #woodturning #penturning #penturner #woodenpen #turnedpen #custompen #shoplocal #smallbusiness #hobby #sidehustle #pen #woodworkingproject #woodworkingisfun
@tenhun started this project back in early 2021 an @tenhun started this project back in early 2021 and as I followed along on YouTube I was stoked to be able to support the project on Kickstarter! Everything arrived today after what I know was a LOT of hurdles to overcome. Thanks for all your hard work Peter! 👏🏻

#playingcards #vividkingdoms #kickstarter #bicyclecards #cards #customcards #customplayingcards #tenhun #tenhundred #tenhundredart #art #artist #artwork #supportartists #supportart #kickstartercampaign
First pen kit from @bullseyeturningsupply - workin First pen kit from @bullseyeturningsupply - working on figuring out the dimensions I like. Feeling pretty good about this - 14mm body and 16mm cap. Probably wouldn’t ever go bigger than this. Maybe smaller by up to 3mm? 

#penmaker #woodpen #tacomapens #tacomawoodworking #tacomawa #tacomawashington #tacomasmallbusiness #shoptacoma #tacomaart #tacomaartist #tacomacreates #tacomacreatives #tacomacraftsman #seattle #seattlewashington #seattleartist #woodworking #woodturning #penturning #penturner #woodenpen #turnedpen #custompen #shoplocal #smallbusiness #hobby #sidehustle #pen #woodworkingproject #woodworkingisfun
Hmm, my dust collection isn’t setup for stuff th Hmm, my dust collection isn’t setup for stuff this long. 🧐

#penmaker #woodpen #tacomapens #tacomawoodworking #tacomawa #tacomawashington #tacomasmallbusiness #shoptacoma #tacomaart #tacomaartist #tacomacreates #tacomacreatives #tacomacraftsman #seattle #seattlewashington #seattleartist #woodworking #woodturning #penturning #penturner #woodenpen #turnedpen #custompen #shoplocal #smallbusiness #hobby #sidehustle #pen #woodworkingproject #woodworkingisfun
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